Career Opportunity: Energy Efficiency Program Portfolio Manager
Location: Southern California Edison Headquarters, Rosemead, CA
Highly-motivated; likes challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…
Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.
About: Customer Service
Customer Service shares the responsibility to safely deliver reliable, affordable electricity to our customers. We support this effort by working to meet customer expectations. Customer Service is dedicated to operational excellence and innovative thinking through our workforce in our call center, field operations, billing and payment center, outage and demand-side management and other service offerings.
The Energy Efficiency Program Portfolio Manager leads a team of professionals to develop, promote, implement and support energy efficiency (EE), and demand response (DR), programs which cut across market segments (i.e. residential and business markets) such as HVAC, Benchmarking and Continuous Energy Improvement programs. Identifies opportunities to integrate EE and DR programs and services. This position reports to the Business Demand Side Management (DSM) Program Operations Manager of the Customer Programs and Services (CP&S) organization within Customer Service (CS).
Essential job functions include:
The Portfolio Manager provides customer analysis, market outreach, and support for cross cutting demand side management projects and processes. Participates in the design, planning, marketing, implementation and support of cross cutting DSM programs for eligible customers. Establishes, maintains and grows relationships with multiple vendors and community leaders. Maintains the brand image for business DSM programs and supports cross cutting marketing strategies including incentive pricing and promotion.
Market Strategy and DSM Programs
Provides leadership for innovative design and delivery of cross cutting (multiple market) DSM programs and services which motivate external market segments and customers to be sustainability leaders. Develops effective program designs and models to address multiple markets. Ensures alignment with Company and organizational unit business strategy as well as regulatory and customer requirements. Leads market strategies for cross cutting programs affecting all customer segments.
Manages relationships and outreach with internal stakeholders, vendors, and represents the Company in high level internal and external discussions about cross cutting programs authorized agents and/or contactors delivering and/or implementing program offerings and ,e.g. external community, retailer and manufacturer partners, third party vendors, state and national associations and regulatory leaders.
Provides strategic direction for developing and implementing short- and long-term plans for multiple market programs.
Provides overall direction to a staff of approximately eight, vendors and third parties to ensure programs and services are meeting scope, schedule and budget expectations. Provides customers with technical advice and assistance to design, procure and install EE and DR equipment and adopt demand reduction initiatives. Plans, directs and controls the development of incentive pricing strategies to meet regulatory and corporate objectives.
Oversees the development and tracking of program metrics for reporting and decision-making purposes. Guides, monitors, and reports on goal achievement and performance. Assures the establishment and monitoring of cost effective incentive programs that comply with regulatory and safety requirements. Supports the development of program policies and strategies to comply with evolving public policy to better meet customer needs and influence CPUC direction regarding business programs and services.
Provides support in developing marketing strategies, including channel determination. Oversees all cross-functional collaboration with internal company stakeholders and presents program progress and impacts to division senior leaders.
Manages resources and budget levels to meet strategic objectives and operational needs. Makes, recommends and /or approves employment decisions (e.g., hiring, promotion, appropriate pay, rewards/recognition, succession planning and termination). Establishes performance expectations and goals aligned with Company objectives, policies and procedures. Manages, trains and develops staff by providing timely feedback, coaching and support. Promotes the Company’s safety culture to ensure a safe work environment
Review and approval
Cross cutting programs and integration strategies to meet customer needs.
Reporting and documentation of program and incentive costs and pricing
Serves as the subject matter expert for cross cutting DSM program inquiries across the Company.
Establishes DSM program offering policies to ensure consistency across all programs and markets. Supports the evolution of program design, including the use of new technology to increase customer efficiencies and market share within a segment.
Manages program assessment and evaluates impact of programs against stated goals and objectives.
Oversees cost-benefit analyses and evaluates impact of end-use customer energy solutions in relation to Company. Reviews and approves filings with regulatory agencies as required.
Has budget responsibility for Public Utility Commission (PUC) funds awarded for programs. Responds to regulatory compliance requirements (e.g., audit, reports, data requests, etc.).
Supports communication and relationships with internal and external stakeholders, including regulators, policy makers and special interest groups, in order to ensure regulatory compliance and maintain customer satisfaction.
Represents the Company to customers and in the media as a subject matter expert with cross cutting DSM related inquiries. Represents the Company before regulatory authorities, including acting as a witness in regulatory proceedings, and industry and trade associations.
Performs other responsibilities and duties as assigned.
Bachelor Degree in Business or related field or equivalent combination of education, training, and experience.
Must have a minimum of three years of experience managing energy related programs.
Must have a minimum of three years of leadership experience by managing or supervising an organization or unit, or through a project management leadership role.
Must have a minimum of three years of experience developing DSM plans and strategies.
Must have direct experience with HVAC programs through consulting, engineering and/or DSM program activities.
Typically possesses five or more years of project management experience.
Typically possess five or more years of experience leading or supervising technical and non-technical cross functional project/program teams.
Possesses experience managing and implementing projects, including identifying, maintaining, and/or adjusting the cost, scope, and resources, managing vendors, and overseeing the formal planning, tracking, and reporting of project performance.
Experienced in the management of talent by selecting staff and managing employee performance and development by conducting performance planning and reviews, providing feedback, mentoring and coaching employees.
Experienced developing and executing program processes (e.g., budget planning, cost tracking, change control tracking and management, financial compliances, and reporting, and program documentation management).
Has experience interfacing and collaborating with executive and senior management, peers, other departments, regulatory agencies and internal and external clients to develop solutions and ensure stakeholder buy-in.
Experienced with performing regulatory analysis and reporting, including writing of testimony, analysis of Commission Orders and decisions, and the reporting to management for compliance.
Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.
Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.
Demonstrated experience using Microsoft Word, Excel, PowerPoint, Access, Visio, and Project.
Demonstrated ability to create and maintain a safety conscious work environment.
Advanced degree in Business, Management, Engineering, Science, Economics, Marketing, Public Administration, or Public Policy
Although the initial primary work location for this position is Rosemead, CA, the successful candidate might be asked to work at an alternate work location.
There is one open position for this requisition.
Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
All employees on a Temporary Work Assignment (TWA) must attach one of the following to their profile on or before 11:59 P.M. on the application deadline: (1) a copy of the TWA Agreement indicating eligibility to apply for other opportunities prior to the completion of the TWA, or (2) host Vice President’s approval to apply for this job opportunity.
To be considered as a candidate for this job, all application materials, including resume, residency waiver (if applicable) must be received by Staffing Services on or before 11:59 P.M. on the application deadline.
Represented employees must have their manager’s approval prior to applying for a competitive TWA.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
Edison International is an Equal Opportunity Employer (EOE). SCE provides access and opportunities to those with disabilities; please let us know if you require an accommodation for this appointment.