Residential Quality Maintenance Committee

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Status and Meeting Information

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 The Residential QM Committee is forming and actively recruiting. If you are interested or would like more information, please email Bob Sundberg by clicking here.

Activities of the Committee

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The Milestones and Key Actions in the table below will help illuminate and guide the work of the Committee. They are documented in the Quality HVAC Installation and Maintenance section of the Heating Ventilation and Air Conditioning (HVAC) Action Plan. The Action Plan was developed with input from the Investor-Owned Utilities, the Western HVAC Performance Alliance, and other stakeholders to help California’s HVAC sector achieve the goals described in the California Energy Efficiency Strategic Plan published by the California Public Utilities Commission.

HVAC Action Plan Documentation Referencing Residential QM

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Strategy 2.1: Create a statewide quality installation and maintenance (QI/QM) brand that will be attached to systems/installations/contractors that meet quality standards.

Because it is difficult for the layperson to identify what a quality HVAC installation looks like, the Strategic Plan introduced specific milestones to improve the customer’s ability to identify, procure and verify quality installation. The complex process of developing an effective brand that resonates with California consumers—including the development of brand attributes, as well as “look-and-feel” of a logo—begins with a review of the building energy efficiency standards to precisely define QI/QM (including a clear accounting of HVAC lifecycle costs and benefits, such as price, longevity and performance), translated for broader public consumption. With a foundation of the branding approach set in a clear definition, mission and purpose, California must develop statewide guidelines and standards that allow logo use only with verified projects that meet QI/QM standards—or risk challenges to brand value. Given the time and expertise required, this strategy requires near-term focus, including initiation of a WPHA marketing committee and market adoption subcommittee.

Milestone

Key Actions

Timeline

2-1-1

Create and launch statewide quality brand and/or align with national brand

Agree to standards of quality maintenance and key attributes of brand

Q3 2011

Assess existing brands for alignment opportunities

Q3 2011

Develop brand guidelines and marketing campaign

Q4 2011

Launch campaign

Q1 2012

2-1-2

Develop operating and lifecycle data on economic and comfort benefits

Assess existing operating and lifecycle data on economic and comfort benefits of quality HVAC installations

Q3 2011

Identify gaps in current data

Q3 2011

Create work plan to fill data gaps

Q4 2011

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